VERIFIED CREDENTIAL

Coaching and Mentoring Skills for Managers Programme - CMI Level 5

by In Professional Development
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ISSUED ON

17 December 2025

VALIDITY

This Credential does not expire

About

Coaching and mentoring skills provide managers with the tools to support the development of confident, skilled, and high-performing individuals and teams, as well as the ability to effectively manage challenging situations and conversations.

Focus is moved away from the traditional management styles of a rigid structure controlling and tasking others to working with your teams to apply their potential, engaging effectively, communicating clearly, and supporting people in achieving much more, honouring the values of management that are important to you. 

By integrating a coaching approach, managers and leaders can empower employees and promote effective communication and constructive relationships, contributing to effective working and organisational cultures. Coaching tools also enable managers to support reflective learning and development, creating more confident, autonomous, and insightful team members.  

This is a highly experiential programme involving theory, practice and demonstration, a chance to try powerful techniques in a safe space to understand the true abilities of others. 

Earning Criteria

On completion of this programme, delegates will:

  • Understand the difference between coaching and mentoring and be able to differentiate skills accordingly
  • Increased understanding of what coaching and mentoring is and how they can be used as an effective management approach
  • Ability to use coaching and mentoring to create a positive working culture which promotes growth, increased job satisfaction and supports retention of staff
  • Learn how coaching practices can increase engagement and collaboration
  • Ability to hold difficult conversations with confidence
  • Be able to provide meaningful, specific feedback to aid staff development
  • Increase your active listening abilities to support the building of professional relationships and trust within the workplace
  • Use coaching to support organisational succession planning

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Credential Verification

Issued by: In Professional Development
Credential Signatory: Professor David Hall
ISSUED ON: 17 December 2025
Status: Active
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